Shipping policy

At Miracle Plaza, we are committed to delivering your orders reliably and efficiently. This Shipping Policy explains our shipping methods, processing times, delivery estimates, and other important shipping information.

1. Shipping Locations

Miracle Plaza currently ships within the United States only.

We do not offer international shipping at this time. Orders with shipping addresses outside the United States cannot be accepted.

2. Order Processing Time

All orders are processed within 2–3 business days after the order is placed.

Order processing includes order verification, preparation, and packaging before shipment. Orders are not processed, shipped, or delivered on weekends or US public holidays.

During periods of high order volume or unforeseen circumstances, processing may take slightly longer. If there is a significant delay, we will make reasonable efforts to notify you.

3. Shipping and Delivery Time

Once your order has been processed, it will be shipped to your provided address.

  • Order Processing Time: 2–3 business days

  • Transit Time: 3–5 business days

  • Total Estimated Delivery Time: 5–8 business days

Delivery times are estimates and begin from the date your order is placed. Actual delivery times may vary depending on your location, carrier operations, weather conditions, holidays, or other circumstances beyond our control.

4. Shipping Costs

Any applicable shipping charges will be displayed at checkout before you complete your purchase. Please review your order total carefully before submitting your order.

5. Order Confirmation and Tracking

After placing an order, you will receive an order confirmation by email.

Once your order has shipped, we will provide tracking information when available so you can follow your shipment's progress.

Please allow some time for tracking information to become active after your shipping confirmation.

6. Incorrect or Incomplete Shipping Addresses

Customers are responsible for providing accurate and complete shipping information at checkout.

If you notice an error in your shipping address, please contact us as soon as possible at info@miracleplaza.shop. We cannot guarantee that address changes can be made after an order has been processed or shipped.

Miracle Plaza is not responsible for delivery issues caused by incorrect or incomplete addresses provided by customers.

7. Delayed, Lost, or Missing Shipments

Although we aim to deliver all orders within the estimated 5–8 business days, delays may occasionally occur due to carrier issues, severe weather, holidays, or other unexpected events.

If your order has not arrived within the estimated delivery window, please contact us. We will work with you to review the shipment status and determine the appropriate next steps.

8. Damaged or Incorrect Items

If your order arrives damaged or you receive an incorrect item, please contact us at info@miracleplaza.shop with your order number and relevant photographs, if available. We will review the issue and assist you with an appropriate resolution.

9. Contact Information

If you have questions about this Shipping Policy or need assistance with an order, please contact us using the details below.

Business Name: Miracle Plaza

Email: info@miracleplaza.shop

Phone: +1 619-690-6090

Business Address: 1815 Thomasville Rd, Tallahassee, FL 32303, United States

10. Policy Updates

Miracle Plaza reserves the right to update or modify this Shipping Policy at any time. Any changes will be posted on this page, along with the updated effective date.

By placing an order with Miracle Plaza, you acknowledge that you have read and understood this Shipping Policy.